Privacy Policy

1. Introduction This Privacy Policy explains how Valentino Creative Services and Fit4Longevity Coaching collect, use, store, and protect personal information. It reflects the requirements of the Australian Privacy Principles (APPs) under the Privacy Act 1988 and the Health Records and Information Privacy Act 2002 (NSW).

2. Open and Transparent Management of Personal Information We manage personal information in an open and transparent way. Clients may request details about how their information is collected, stored, and used at any time.

3. Information We Collect We may collect the following information:

· Personal details: name, email, phone number

· Service-related information: project details, coaching history, session notes, fitness assessments

· Billing information: invoices, payment confirmations, subscription details

· Website interaction data: contact form submissions, booking requests, analytics

· Health information (coaching only): mobility assessments, injury history, training preferences

4. Collection of Personal Information We only collect information necessary for delivering services. Information is collected directly from clients through forms, consultations, assessments, and digital submissions.

5. Use and Disclosure of Personal Information We use personal information to:

· Provide longevity-focused coaching services

· Deliver digital services such as web design, maintenance, and support

· Manage bookings, subscriptions, and communication

· Improve service quality and client experience

· Maintain business records and meet legal obligations

We do not sell or trade personal information. Information may be disclosed only:

· To service providers assisting with hosting, payment processing, or communication

· When required by law

· With explicit client consent

6. Data Storage and Security We take reasonable steps to protect personal information from misuse, loss, or unauthorized access. Data may be stored through secure third-party platforms such as:

· Wix

· Email service providers

· Payment processors

· Cloud storage systems

These platforms maintain their own security standards and may store data in various global locations.

7. Health Information (Coaching Services) Fit4Longevity Coaching may collect health-related information to design safe and effective programs. This information is handled in accordance with the Health Records and Information Privacy Act 2002 (NSW). Health information is used solely for coaching purposes and is kept confidential.

8. Data Quality and Accuracy We take reasonable steps to ensure personal information is accurate, up to date, and complete. Clients may request corrections at any time.

9. Access to Personal Information Clients have the right to request access to the personal information we hold about them. Requests can be made via email at: vbulaon@gmail.com

10. Cookies and Website Tracking Our website may use cookies or analytics tools to improve user experience. These tools may collect non-identifiable information such as:

· Page views

· Device type

· Interaction patterns

Users can disable cookies through their browser settings.

11. Third-Party Links Our website may contain links to external sites. We are not responsible for the privacy practices of third-party platforms and encourage clients to review their policies.

12. Anonymity and Pseudonymity Where lawful and practical, clients may interact with us anonymously or using a pseudonym. Certain services may require identification to proceed.

13. Policy Updates This Privacy Policy may be updated periodically to reflect changes in services, legal requirements, or operational practices. The latest version will always be available on our website.